What should I do? Review your listing then youre done. Sign into your My Account.2. For being the seller on Ticketmaster, you will be charged up to 15%of the face value of your tickets. Any request for a refund, credit, or exchange is governed by our Purchase Policy, Terms of Use, and the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). Offers will not be displayed for tickets that are listed by entering in barcode information. Follow the steps above to get started. To fight fraud, Ticketmaster launched SafeTix, which uses an encrypted barcode that automatically refreshes every few seconds. If you are being asked to input a verification WebBe sure to use a web browser to accept the tickets, not the Ticketmaster app Try using a different browser or device If youre still having issues, ask your friend to cancel the ticket transfer through their Ticketmaster account and try again. Once youve purchased a ticket, getting in the door to your favorite live events should be easy. Whether you choose to sell your tickets today, or list them on Ticketmasters Marketplace, youll be paid via your requested method of payment. 1. To view tickets purchased online, open our app or visit Ticketmaster.com on your browser. And your attendees are expected to pay at least 10% on their end ($2.50). To find out if a competitive offer is waiting for your tickets, heres what you do: Note that offers will only be displayed if you are signed into your account and click the Sell button. Theyre split among the venue and others involved (including Ticketmaster) in bringing events to life, but who dont receive any portion of a tickets face value. Every ticket we sell, including resale tickets, are verified and issued in the name of the buyer which means they literally cant be counterfeited. For additional information, read our blog post, Updated Information About Event Status, Refunds, and Options. We will ensure you get into your event by setting up your tickets at the Venue Box Office Will Call location. I'm really at a loss as to what to do here. To protect each and every fan who shops on Ticketmaster, we only allow tickets purchased on Ticketmaster to be listed on the Exchange. Visit all your favorite venues websites and subscribe to their newsletters. I would try StubHub is you have the option. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. Have you found a solution to this problem yet? *In certain instances, an artist, team or venue may not allow resale for certain rows and I want theatergoers to be able to purchase tickets at face value at our box office and our website, rather than on a resale platform. Since the fees charged for the payment processing are not the same, it can be hard to discover how much Ticketmaster charges on its transaction. Review your listing then youre done. Select the ticket(s) you want to sell and click Continue.5. Clicking on this link will take you to the business page. 1. When you select the Mobile Entry delivery option at checkout, or when Event Organizers decide an event should be Mobile Only, you wont be sent physical tickets or emailed tickets to print so make sure your phone is charged and ready to go. This symbol So its not Ticketmasters fault that you couldnt sell your tickets. Apple Wallet Tickets Not Tranferrable????? Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. When youre entering with a mobile ticket, youll need to show the real thing on your Ticketmaster app or phones wallet app. If you dont see a Transfer Tickets button, or it's grayed out, the tickets are non-transferable. Hello. and our Tap the Sell button next to your event in My Account. Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Distil Networks Bots Report: Make sure you are receiving their email notifications by reviewing your Spotify account. Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information. Enter the tickets barcode for the ticket you intend to sell, then price the ticket before you sell. Read on for more information on how to find out if you can sell your tickets today on Ticketmaster. You can easily update your delivery method here. If the person to whom you are transferring tickets does not have an account, they can easily create one when accepting their tickets. If I changed my mind, can I remove my listing on the Exchange? To exchange tickets, contact Fan Support. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.4. Ticketmaster relies on its gateway to process ticket purchases from ticket buyers. Click the Sell Tickets button. Select how youd like to receive your funds Youve bought your tickets and youre all set for your event, but something comes up and you cant make it. WebOn Ticketmaster.com (desktop/mobile web) Sign into your My Account. 1099-K Form: Answers to Some Common Questions, Do Not Sell or Share My Personal Information. On the Ticketmaster app Sign into your My Account. In those cases, weve made it easy and safe to sell your tickets to other fans. I need to resolve this ASAP, I'm running up against the delivery deadline. The opportunity to sell your tickets instantly will vary depending on the event. The website always puts up updates, so you can always check back to know the types of tickets allowed for reselling. On the day of the presale, fans that have registered will be sent a text with a presale code. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports Who determines how much I can sell my tickets for on the Face Value Exchange? Tap the Sell button. Does the person you are sending them to have a Ticketmaster account? All rights reserved. If you're contacting us before the event has taken place use phone or email to make sure we have time to try to source alternative tickets. Ticketing 101 In case your tickets are not listed on your Ticketmaster account, you can list them via barcode. Find your order in the My Tickets WebThis error is caused when the ticketing system releases your seats because the transaction took too long. Need the Live Nation presale password? We want you to know how the ticketing process works and how we think it could be better for fans, artists, performers and teams. How do I get a presale or offer code? Ticketmaster Help Required fields are marked *. Need more help selling? Most of all, I want you to be there when the curtain goes up. to learn more.6. 5. Visit the FAQ How do I register for a Verified Fan event? Im having problems editing or removing my listing To find out if your tickets are eligible to be resold, click the Sell button on your event details page. Just so you know, there may be a cost associated with joining a fan club or community, so read all the details before signing up! Sign into your My Account.2. for more information.5. WebIn case your tickets are not listed on your Ticketmaster account, you can list them via barcode. 1. You can fill out your Seller Tax Details in this form. The price cannot be higher than the purchase price. But with us, even tickets transferred or resold to you are 100% verified and issued in your name so they can't be counterfeited. Visit the FAQ How and when do I get paid for tickets I sell? This commitment is given to you by Ticketmaster Resale in addition to your rights and remedies as a consumer under applicable law (including the Australian Consumer Law) in respect of goods and services supplied by Ticketmaster Resale or third parties . Choose which tickets youd like to transfer Also, remember that you need to submit your taxpayers information before receiving funds. WebSell Your Ticket at Ticketmaster | Concerts, Sports, Theater. Also, for many events, certain tickets may be exchanged for tickets from us of equal or higher price. Select Sell Tickets Please see our Purchase Policy for details. Tickets sold, transfer error via ticketmaster, Re: Tickets sold, transfer error via ticketmaster. No action is required to obtain a refund. What Is IHG Merlin And Why Is It Important. By continuing past this page, you agree to our Terms of Use. If you choose to accept your offer and sell your tickets today, youll be paid via your requested method of payment. Listing from your account. So the explanation we just gave is for people who bought tickets from Ticketmaster and wants to resell them. Also, remember that not all events and tickets will be available for the fan resale feature. Its simple to transfer tickets to friends and family before an event, right from your account, so you can spend less time tracking each other down and more time enjoying live together. Once the refund is done successfully, the ticket will be re-displayed on your Ticketmaster account. The Exchange was developed to provide artists with a way to minimize scalping and get tickets to fans at the price they set. Fast Company: 1999-2023 Ticketmaster. You will enter your community username and new password and done! Select Tickets Im Selling.4. Listen closely on air or visit the stations website for details on signing up and securing passwords for presale. Billboard: WebTo fix this, we recommend to: Select 'Profile' then Settings (on the StubHub app, go to 'My tickets.'. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Ticketmaster relies on its gateway to process ticket purchases from ticket buyers. When listing tickets by barcode, you wont be paid until after the event has taken place. Credit Card Presales Please see our Purchase Policy for details. The numbers are the order number. Visit NFL.com/tickets for further information. Your Phone is Your Ticket How are ticket prices and fees determined? NFL Ticket Exchange Contact TicketMaster Customer Support Sign in to your account and select your order Ticketmaster is always innovating and working on new products and programs to eliminate ticket fraud to create a safer live event ticketing experience for fans. Your attendees may end up being charged 31%. Ticket prices also include State and local government-imposed taxes including general sales tax, amusement tax and other similar taxes. Ticketmaster only provides codes for the Live Nation presale or offer codes listed below. And the reason is obvious. list I bought a ticket on another site. to learn more.6. Your coverage includes the ticket price, taxes, convenience fees, and shipping charges, along with all other event-related items that have been added to your order, like parking, up to a maximum of $10,000. Has anyone else not had their tickets available by date and time in confirmation email? You can purchase insurance by selecting "Yes, Protect My Ticket Purchase" during checkout. Paper tickets are more susceptible to illegal duplication, theft, and fraud compared to tickets on your phone. 4. You can also edit or remove your listing at any time. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US. Make sure your account is up to date with a valid method of payment and a valid card on file to refund the buyer in case the event is postponed or canceled. edit or remove tickets listed for resale Re: Tickets sold, transfer error via ticketmaster. Many resale ticket sites allow sellers to list tickets for shows that havent gone on sale yet and the seller doesnt even have possession of the tickets (speculative tickets). If you didnt purchase your tickets from Ticketmaster, you have no chance of selling them on the platform.
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