Select the item you want to return, and select an option from the Reason for return menu. Take your item to the Amazon Hub Counter and show your return QR code to the Amazon Hub Counter associate. Once your return is received by our customer service team the item(s) will be checked to ensure it complies with our returns policy and a return outcome will be determined. How can flannels get away with this ? To be refunded to your original form of payment most quickly, we recommend you mailing your return to us with the label used in your order or to Start a Return Online. The best service Ive ever received, loved the dress, cheaper than any other website, ordered, received within 22 hours,(not next day delivery either) packaged extremely well, the dress itself is stunning on will definitely recommend & shop again with them. No one to talk to but a virtual assistant who gives you a link that doesn't work. .btn-red{ background-color:#a8192e !important; color: #fff; } .btn-red:hover { background-color:#73101E !important; } .btn-grey { background-color: #333 !important; color: #fff !important; } .btn-grey:hover { background-color: #efefef !important; color: #333 !important; } .btn-white-noborder { background-color:#fff !important; color: #000 !important; border: none; } .btn-white-noborder:hover { background-color:#efefef !important; border: none; } .btn-inline-displaying { display: inline !important; } PRINT RETURN & EXCHANGE FORM, .btn-red{ background-color:#a8192e !important; color: #fff; } .btn-red:hover { background-color:#73101E !important; } .btn-grey { background-color: #333 !important; color: #fff !important; } .btn-grey:hover { background-color: #efefef !important; color: #333 !important; } .btn-white-noborder { background-color:#fff !important; color: #000 !important; border: none; } .btn-white-noborder:hover { background-color:#efefef !important; border: none; } .btn-inline-displaying { display: inline !important; } PRINT RETURN SHIPPING LABEL. Refunds can take up to 5 business days to be processed your patience is greatly appreciated. Speedy delivery in the actual sending from Flannels, however, that was then unfortunately messed up by DPD who were not at all helpful, but that fantastic team at Flannels customer service sorted it all out for me and honestly I could not have asked for more support, understanding and generosity from a customer service team. Simply enjoy your purchase! Returns and Exchanges - L.L.Bean If you can't find your packing slip or did not receive one, please print and fill out the Return & Exchange Form. Standard Delivery takes three (3) to seven (7) days. Click here to find out more. Yes Afterpay is only availabe on orders between $35 - $1000. Please follow steps outlined below. Easy Online Returns is not available for items that require special handling. Returns : USC Existing Orders. Thanks for your feedback Questions related to Returns & Refunds 4. Contact us at 1-800-453-0659 and we can try to locate it for you. Purchases made with a gift card will be refunded in the form of another gift card. Final sale items cannot be returned unless the item arrives damaged or faulty when delivered to you. We also ensure all reviews are published without moderation. I contacted flannels and spoke to Charlotte who was rude and unhelpful. When you choose this option, you No need for a printer at home or at the drop off point. We'll send you an email with your Amazon Hub Counter return QR code and instructions. Please be sure to check all options as some need a printer. They make it as hard as possible to make contact with them. 2023 Trustpilot A/S. also the quality on some of the clothes so poor maybe fake. Impossible to find the returns part of the website. Recieved faulty jacket. Kindest regards,JenniferCustomer service, Love the selection of great items and the speed of order processing. For International Orders: Use the form printed on the packing slip that came with your order. Iunderstand how frustrating this must be for you. 2. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Youll get an email once we receive your returned item. Then expect you to start again. If the item you're returning and your location are eligible, you'll see the option Including these documents allows our staff to efficiently and accurately process your return. A returns request is made within 14 days from date of purchase. You can print a label from the carrier website by clicking the create return link. Click and Collect is available for most orders but not for all, and this can be for a number of reasons; - the item ordered is a pre-order item - one of . Yes. START A RETURN Securely repack your items. I can honestly say it is the worst customer service I have ever had to deal with. Exclusions apply, please see our Retur To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Flannels store within 28 days of purchase. The most unimaginably dreadful customer care experience. Reviewers complaining about FLANNELS most frequently mention customer service, next day, and trading standards problems. Tue, 26 Jul, 2022 at 2:40 PM Return - Bought in store To return your item (s) bought in store for a credit note or where possible make an exchange, visit any Flannels store within 28 days of purchase.
