Here is what it looks like on the backend: Email marketing can be tough due to high competition and email saturation. You can add conditional logic by specifying conditions to show/hide elements to certain users. A portion of your prospects and users are not getting important messages from you like: pricing changes, deal emails, new features, and product updates, upgrade opportunities and a host of other things. that you are not a reputable sender. Servers take these factors into account when determining deliverability: This is a very high level overview the mechanics of spam filters. Therefore, spam filters are on high alert, and incorrect spelling and grammar could land your email in the spam folder. Welcome emails will go straight to spam right after someone opted-in andI even receive the emails to my spam and have to mark them as not spam to arrive in my inbox. Good list hygiene includes removing all unengaged customers at least once a month. As you know what might be going wrong, lets learn some actionable solutions to keep your emails out of the spam filter. 24/7 email and chat support along with community and video courses. Please try again in a few minutes. If the backend of the ESP is not configured with proper email header, authentication parameters, and encryption then the emails will get rejected by Email providers (like Gmail, Yahoo Mail, AOL etc.). Does this domain have too many spam complaints? Why you should remove spam traps Sending to spam traps or actual humans who do not engage (open/click) with your emails will cause deliverability issues. To make it much easier for people, you can create a help doc to show them how to whitelist your email in popular email clients, like Gmail. And the Content Marketing Institute reports that 81% of marketers use email marketing. Email Authentication is Failing 7. You can segment your email list based on the following factors: You should customize your email volume based on customer engagement. In this Klaviyo review, we will analyze the tool based on our experience and customer feedback. The senders email deliverability reputation is low. The tool doesn't send an SMS during the specified hours. Then, it relies on the factor that if you cant detect their technique of using bad grammar you are probably too gullible or greedy for their offer. How to improve email deliverability & avoid spam | Klaviyo Blog Any malwarepotentially malicious software or codeis disabled. What would you do if you really get scammed - Report it to the police. 5) What happens to my sender reputation when my emails go to spam? SPAM filters will know this is an invalid email once your receipts try to reply (because the reply emails will bounce). If a majority of your users don't open your email, email providers have a strong reason to believe that the emails from this domain are no longer adding value. The sign-up form builder is one of the superb features of Klaviyo. You will notice that most businesses add their physical address toward the bottom of their email. You cant piggyback on a fellow businesss deliverability reputation. For both AMP and HTML emails with 200+ premade templates to start with. Its best practice to evaluate Open, Click Bounced, andespecially Spam rates to see if anything is askew or future sending strategiesneed to be alter in order to raise or decrease a certain rate. Here are some subject line good practices: Check out our 21 tips for great subject lines, which also include some great subject line examples. But if you use a shared IP, you need to be careful about your IP reputation. But, considering that the majority of emails are now opened on a mobile device the likelihood of users marking your email as SPAM will increase if the email does not render properly. Click Add to contacts when the card appears. This means that what passes some filters doesnt pass all of them. 2022 Klaviyo All rights reserved. Copyright 2023 by AVADA Commerce. Previously, she has led marketing teams for early stage start-ups from $0 to >$10M in revenue, and was the former Editor-in-Chief at BigCommerce, where she grew organic content sessions to 1M monthly and 20K monthly content downloads. Let's say an email from that sender was already marked as spam. If you havent removed it from your Spam folder yet, click the Not Spam button at the top of the email. to flag your messages as spam, as this is considered to be suspicious activity.. It helps you track and organize your email recipients. In Gmail, open the email that was sent to spam. These are the words that have been classified as too manipulative, pushy, sleazy or evoking negative emotions. The recipient marked the email senders address as spam. 7 Broad Classes of Reasons Why Emails go to SPAM 1. Learning more about spam triggers should help you avoid them, so here are the most common spam triggers: Words in the subject line such as make money, get paid, free access, etc. There are many customization options to create compelling forms to meet your goals. If yes, tweak it until it is presentable. It is unethical, ineffective, and even potentially lands you in some hot legal water. When in doubt, run your email templates through free spam filter tools online like Mail Tester. Is it a domain keys identified mail (DKIM)? If you are using a mailbox provider like - Gmail, Yahoo Mail, AOL, Apple Mail etc. Keywords in your email body & subject line. Dont use spammy words, dont abuse punctuation/ emojis, and avoid spelling/ grammar issues. You can add dynamic elements, but if you want to add AMP email widgets such as forms, shopping carts, polls, calendars, etc., Mailmodo would be a better ESP to consider. Using a free email address as your From Email address. If an email bounces more than 7 consecutive times, Klaviyo will suppress this address. Common spammer-behaviors that need to be avoided to ensure that emails dont land into the spam box are: bad spelling and grammar, image-only emails, and spammy subject lines containing words like free, $$$, unlimited etc. Some users don't allow images in emails to load. Thanks for sharing your question with the Klaviyo Community! 6. You need to strike a balance between image and text in your email. It's not mandated by law (considering you have an unsubscribe link in the email footer) but email providers like Gmail consider this an important signal of reputation. We at SendX have been very careful with this and our tech stack ensures that your links are not looking suspicious. I will recommend have two seperate IP for email marketing, One for marketing emails and another one for transactional emails, Please like these post if you found it helpful.