(801) 377-1791. They make it impossible to contact them!! One person wrote on social media: "Paid nearly 300 for two urgent Fast Track passports with a guaranteed 7-day turnaround. None of the delivery details were incorrect, but I consider this a fraudulent entry / forgery, which could have led to big problems if there was any dispute with the sender about delivery. If I could give zero stars I would. ISSUES WITH COURIERS/RETAILERS: Delivery/return problems and how they were resolved Small Claims Court - Advice on next step to get my money owed awarded by the Court, Possible big problems with my bank account. This is not a delivery company I would recommend to anyone, written by TNT A A1944 Prominent Member Aug 4, 2021 #27 Hardly something for the police at this stage. This never happened. Tuesday came it showed out for delivery waited all day and nothing came, at about 7.35pm on Tuesday it changed the delivery date to Wednesday, It added that it was working closely with HMPO to ensure recipients are informed of potential extended delivery times. We also ensure all reviews are published without moderation. and then you call the number, and no one ever answers the phone. I've been waiting for my daughter's passport for several weeks now. We use dedicated people and clever technology to safeguard our platform. Not sure if it was a special case or because it went missing, but I said I did not want to risk using TNT again and the passport guy said I could use a pre paid RMSD envelope but also had to write and sign that I take full responsibility if it goes missing using RMSD, which I did, no way I was using TNT again. Submission and publication of all letters is subject to our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. After taking a day off work and waiting in all day continually checking the delivery status on the last check I had the message delivery failed,unable to contact recipient!! Passport support documents return TNT Still not sure how my old passport will be returned to me, though. Angela King told us that TNT was supposed to deliver her passport on Monday 15 November. Wednesday morning we got a text, waited all day still nothing called at about 6pm and was told there is still enough time for delivery to be made as soon as it got to 7pm the delivery date changed again to Thursday I tried calling but their office was closed. If the driver has attempted delivery and left a card, your should use theRe-delivery Service. Won't use again! Passports: Delivery firm apologises for UK delays - BBC News Track your item Material: non tessuto TNT. 67095547. Very unprofessional, AVOID !! Ive only just got over how stressed I was last weekend. My driving licence arrived this morning (I needed the passport to renew my driving licence, thats why I was so desperate to get it). DPD are probably the only courier company I haven't had an issue with personally. All rights reserved. TNT delivered to a neighbours' house 2 doors down, and didn't obtain a signature. I tried everything, and no luck.. We welcome letters but cannot answer individually. What should our next The automated service and the actual customer service agents of TNT were very unhelpful. written by I have called the TNT customer services everyday since the 8th March 2021 and the following are the record of my calls. Like this everyone of us should open a petition for home office to It takes over an hour to get through the queue on the phone. TNT passport tracking - Immigrationboards.com TNT passport tracking Moderators: Casa, ChetanOjha, archigabe, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, geriatrix, John 1 post Page 1 of 1 Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222 GoldenS Newly Registered The whole process took a week and at the end of it it arrived via Royal Mail. Today is Thursday I am still waiting and I don't know when or if I will ever get the passport delivered I went online to look at the delivery tracking to see when the other parcel would come and was surprised to see in the proof of delivery that the driver had forged my signature. On the 9th March I was told my parcel will be redelivered and I will get a call to confirm. Terrible companydo us favour just close this business u guys are not worthy of peoples trust, written by 1 - Text saying passport out for delivery last Thursday, scan at 6.29am that day says the same. TNT service is completely dreadful, and extremely poor. Not to say they are perfect, but I would trust RMSD over a courier company any day of the week. on 04/02/2021. Here are 8 tips for writing great reviews. Here are 8 tips for writing great reviews. Applicants have already been warned they may face waits of up to 10 weeks for their new passports to be processed. THey said 3-4 days and I'm waiting on 10th day and still no news. TNT have been a complete let down on the delivery of a critical, time-sensitive package. I contacted their customer services who told me that the parcel I was expecting hadnt been collected from the company supplying it. As if I havent! I had to take a day off of work to receive it, as its extremely heavy. on 11/08/2021. For other inquiries, Contact Us. Additionalenhanced liabilitycan also be purchased. Another woman said not only had she been forced to cancel her holiday, but she had lost wages after being forced to wait at home seven times for deliveries which never arrived. We recommend you to take a closer look at the method of documents delivery from Saint-Marc to Russia, offered by the international courier service TSM. TNT lost my new passport - What to do WebMore parcel chaos: TNT took six months to deliver my passport Rehan Qayyum has not travelled since the pandemic began. It gave her a window from 8.00am to 8.00pm when it said that the WebShipping a parcel Booking Destinations Restrictions > A-Z Glossary Before you ship Packing Documentation Conditions After you ship Tracking Billing Making a claim E-solutions TNT UK Reviews | Read Customer Service Reviews of tnt.co.uk Only two of the parcels turned up due to an error by TNT (though the delivery was done by FedEx). Passport problem on 30/10/2020, TERRIBLE SERVICE, JUST SURREAL! My BRP is supposed to be delivered by them. Find out how we combat fake reviews. All rights reserved. Adult passport was posted through the letter box as we weren't in, child's passport was delivered at 7.30 saturday morning. holidays 'at risk' as Passport Office courier TNT This is the first time I have ever dealt with TNT delivery services and the service is appalling. Id just given up when a white van pulled up and a man delivered it. Got through on a chat line and they rearranged delivery for today, no one turned up again! The option for redelivery is nothing more than just an option, as they continue to postpone it day after day. Prices are based on the weight, volume, service and destination of your shipment. A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas. It has been a frustrating experience dealing with TNT Express, as they have consistently delayed the delivery of my package without any proper communication. Worse delivery courier ever I dont know why big places like home office working with them for the second time theyve sent me an email saying they try to deliver my parcel and apparently I wasnt home so they couldnt deliver it then u have to reschedule the date, and I was home for the first time and second time no one knock the door, on it website it says delivery time 8am-8pm but they sent me an email at 6 oclock in morning. Your customer's enquiry must include the consignment number, delivery address and re-delivery date. I still havent had a reply from the passport office even though I emailed them last weekend and should have had a reply within 72 hours. Verification can help ensure real people write reviews about real companies. Never use, avoid at all cost! They cant improve they are shocking.NO STARS LEFT 400 items on my path in street no card threw my other parcel way over fence onto concrete path.SHOCKING COMPANY.24/4/23 as well as 19/4/23. I'm here to help you with your questions regarding FedEx services. Cant get through to them on the phone. I recently applied for a passport renewal and this was processed quickly by HM Passport Office. Never had this problem with any other couriers. how can this happen the door didn't even have a letterbox just a box on the side of the house which they aren't supposed to post into ? I wouldn't recommend to my worst enemy. I contacted their customer services who told me that the parcel I was expecting hadnt been collected from the company supplying it. TNT does not provide a one-hour time slot like other companies and does not even offer live tracking. Also my property has cameras so they have not attempted delivery at all. Same issues the following day, but this time the bar code was for another address, not mine. TNT severely damaged my air conditioner in transit (cracked exterior in multiple places, scraped and dirty up the front face). Worst deliver company ever! Could downloading Randox's travel App leave you at risk of being scammed? No delivery, no update saying that they weren't delivering, absolutely nothing. You should have reported it stolen days ago. Very unprofessional courrier service. Then they delivered it on a different day than I rescheduled for, and I found my documents creased and folded in the letter box. Some complained of waiting weeks for passports to arrive, or of staying in all day only to find that deliveries were cancelled. issues Wife waits in, but can't arrange for someone to pick the kids up again for the 2nd day in a row. The No. TNT never give an ETA, simply that it will be delivered before 18.00 but they don't say "Provided the driver can be bothered". It said: 'FedEx prides itself on outstanding customer experience and unfortunately on this occasion we have fallen short. I need not have worried at all. Our appointment was the Tuesday in Liverpool, Adult Passport delivered the Friday, and my child's passport was delivered on the Saturday. written by written by Wrote to my MP last weekend and will be writing to her again about it. VideoOn board the worlds last surviving turntable ferry, I didnt think make-up was made for black girls, Why there is serious money in kitchen fumes. Theyll only change it if the seller contacts them and wont listen to me or what the rubbish driver says. The next day, I get another text and email saying that they will deliver that day. It has been a frustrating experience dealing with TNT Express, as they have consistently delayed the delivery of my package without any proper communication. This delivery date has successively been rolled to the next day for a week now. Angela and Peter are far from the only people who've been hit by delays to passport deliveries. If the driver has not yet attempted delivery or if you do not have a re-delivery card, you shouldcontact us. written by Tax Analysis Department. Simply type it in the box below and one of our community will give you an answer. 2023 Trustpilot, Inc. All rights reserved. After reading the reviews I was concerned about our 7 Day Fast Track Passports being compromised for our holiday in two weeks time. They cant improve they are shocking.NO STARS LEFT 400 items on my path in street no card threw my other parcel way over fence onto concrete path.SHOCKING COMPANY.24/4/23 as well as 19/4/23. TNT lost my new passport - What to do? | AVForums Absolutely amazed that HM Passport office use this service at all, worse than Yodel and that is really saying something! Im pretty sure it would have all those details on the envelop. on 19/06/2021. Delivery firm apologises for UK passport Maciej S. - Central Connecticut State University School of "Some have even had their passport or application supporting documents lost by TNT.". Do not get me wrong, in this house always is someone home. How to send documents from Saint-Marc to Russia in 2022 TNT Reviews | Read Customer Service Reviews of On three different days! Moreover, the whole Friday I tried to contact them on the phone, and on the online chat, but I couldn't get through. TNT delivered to a neighbours' house 2 doors down, and didn't obtain a signature. Phone line cuts off regulary. Fast track appointment Wednesday morning, brand new passport in my hand by 11 am Friday morning, thanks to TNT! Since I did not get any calls or messages, I rang the customer services again at approximately 1820hrs again on 12th March and after a long wait the person who answered claimed he would find out about the consignment and he kept me waiting and eventually the phone went dead. Customer Services | Help Centre | TNT United Kingdom On 12th March after two calls to TNT customer services, I was told by the customer services person that the matter has been passed on to a caseworker and she will call/ message to update me regarding the consignment. Information after two hours on hold seriously,how a Home office can At Halls we do not ship items. TNT has been failing to deliver ever since.'. They told me manager would contact me within 2 days still waiting for call from last Friday. Companies can ask for reviews via automatic invitations. Asha12 Delivery is attempted literally 5 minutes after she leaves the house.
