During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. ST36225; Washington Seller of Travel, Reg. When we arrived we found out our room wasn't available, which was understandable due to renovations. The lady is apologetic and says she will issue the gifts cards and look into the incident with said manager. During your getaway, you'll take a tour and discover the many benefits of vacation ownership. He had us fill out a form for corporate to review and someone would contact us within 2-3 days. Enjoy reading our tips and recommendations. The room had one queen sized bed and the A/C didn't work. Copyright 2020 Business Consumer Alliance All Rights Reserved. I received an email stating that I would receive the refund within 2 weeks. Our Resorts | Bluegreen Vacations I called to make reservations for the so called free trip. -Zzgk\\v4% nVl3{! We did not. This fact does not disparage the company in any way. Get up to 25% off select hotels on the app, Check prices in Pigeon Forge for tonight, May 2 - May 3, Check prices in Pigeon Forge for tomorrow night, May 3 - May 4, Check prices in Pigeon Forge for this weekend, May 5 - May 7, Check prices in Pigeon Forge for next weekend, May 12 - May 14, A verified traveler stayed at Creekstone Inn, "Only thing is parking is small for hotel. For what, lies? But in the end, we tried to convince ourselves that we made a good purchase. The gift cards are mysteriously gone! We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. We have now been victimized multiple times in multiple states, so it is obvious that these fraudulent tactics are not only common but part of their business practices. xko8{}V)JZ9iC}e[,AWcsAJr,Y^:Erhg?~_O?}3rO/#?3G8qrbx!v Our content is intended to be used for general information purposes only. Put yourself in the position of the reader and add information that will assist the reader in assessing the business. We pretty much had the hotel to ourselves most of the week, but had an amazing time. Vacation Resort Rentals | Bluegreen Vacations We were approached while at a Bass Pro Shop (yes, these leeches are EVERYWHERE!) Get Directions. I was charged $150.00 on my card to receive a 3 night stay at a resort of my choice. 4 0 obj Found another number at the Better Business Bureau and called it and stated my issue to the customer service person. This company should be stopped for what they are doing to the travel industry. I was then told that someone would call me back. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Copyright 2020 Business Consumer Alliance All Rights Reserved. If we can verify it in our system, an email will be sent to you with your password. Bluegreen Corp. features timeshare properties across the United States, which makes them easy to access for customers across America. Once we did, we found the soonest booking was over 3 months away. :) I will be writing a letter to them and to the Better Business Bureau. BBB Business Profiles are subject to change at any time. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Customer Service Network Group has closed this file. ALL THE PRAISE regarding the ownership of their timeshare, was false. So they extended my end date and we went through the same process of no availability for dates again. The customer service person then informed me he would pass along the issue with the automated number. They billed card and also charged 150 deposit. Global Discovery Vacations is owned by Global Connections Inc., this company is registered in Kansas. I paid for a BlueGreen Vacation at the Prime Mall Outlets in Orlando, FL. I planned this amazing week with my freshly asked fianc. No one can find them. Access the headquarters listing for Customer Service Network Group, LLC. BCA does not accept reviews from current or former employees of the subject business, or from individuals who have received compensation for writing a review. Staff were excellent. At the end of the day, we were lied to, and I cannot recommend this organization. Login. You will receive communication from us if your travel plans are affected. It's small claims court at best but I will be getting a lawyer. 3 0 obj 2 0 obj Go CRV is rated with a CC rating from Business Consumer Alliance as of 4/30/2023. View summaries of the complaint descriptions and responses. This was the first slimy thing they did. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I quit my job as a Primary Care Provider, Physician Associate, to move home to Tulsa OK and take care of her. Vacation Getaway - 3 Day 2 Night Mini-Vacation - gocrv.com They are as unique as our accommodations, which range from modern yurts and cozy cabins to historic inns, plus individual homes and Presidential Suites perfect for larger families, reunions or special event vacations. We received a mail notification of our stay which had been changed to a 3 night stay. We finally decided to purchase just so we could leave. We ask all cyclists planning an overnight stay use the official Go Cross Hotel Portal so we can track usage and build leverage with hotel partners. We were so excited about this perk and one of the main reasons we purchased.. Login to participate on the website. Send Message. This vacation at Big Cedar was affordable for our situation, and within driving distance, so it seemed like a good idea. Sadly that number is the number they give out to contact them for everything. Our content is intended to be used for general information purposes only.
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