The pharmacy call center phone lines will be deactivated for both JBSA-Lackland and JBSA-Randolph. This document outlines your rights with regards to your Medicare drug plan. Text "get in line" to 833-258-0792 and follow the prompts. The appearance of commercial external hyperlinks does not constitute endorsement by Joint Base San Antonio, the United States Army, the United States Air Force, or the Department of . Location:559th Medical SquadronClinic If you have are assigned to an MTF provider you will need to request a renewal through RelayHealth (for JBSA Fort Sam Houston), MiCare (for JBSA Lackland and JBSA Randolph) or by contacting the clinic you are assigned to. Drug List (Formulary) and Other Documents | Wellcare The 359 MDG Base Exchange Pharmacy dispenses prescriptions from civilian providers, both typed and handwritten, as well as all refills. Remember to write down/be prepared to provide prescription numbers when calling in refills. Monday - Friday The pharmacy teams will use existing space and capacity to create an internal Urgent Care Pharmacy to optimize the process for obtaining urgent medications. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. Suite 5101 By continuing to use our site, you agree to our Privacy Policy and Terms of Use. The Military Health Systems new electronic health record system, MHS GENESIS, will deploy for more than 390,000 beneficiaries in the Defense Health Agencys Tidewater Market on Jan. 21, 2023. Select Option 2 for the 24/7 ScriptCenter Kiosk. This will put you in a virtual queue which is being used by our technicians to activate your medications in the order received. Refills called in after 1200 or on weekends will be ready the second duty day. Sometimes, Express Scripts requests additional information from the provider. JBSA-Lackland, JBSA-Randolph pharmacies implement changes to - TRICARE The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within 1 to 2 hours of initial check-in. Specialty pharmacy services customized for cancer and rare disease patients. The pharmacy call center phone lines will be deactivated for both JBSA-Lackland and JBSA-Randolph. Randolph Main Clinic Mon-Fri 0730-1630. (210 . Call-in activations will be turned off. JBSA - Randolph, TX 78150 If left prior to 1600 hours,prescriptions are ready for pickup at 1200 hours the next duty day - or on the secondduty day if left after 1600 hours, or on weekends. Drug Formulary Current as of 11September 2012 ***Updated versions of our drug formulary can be obtained at the Joint Base San Antonio web site: www.jbsa.af.mil. In a Defense Health Agency Market that serves more than 390,000 beneficiaries, U.S. Navy Capt. See more. Refills can be ordered by calling (210) 292-7000 or (800) 469-7170; select option #2 for delivery of your order to the Randolph Base Exchange Pharmacy. https://patientportal.mhsgenesis.health.mil/. Your file is uploaded and ready to be published. The Randolph Pharmacy Flight would like to thank the more than 250,000 beneficiaries eligible to utilize our pharmacies. Therefore, please put aside cell phones before approaching thewindow. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within oneto twohours of initial check-in. JBSA-Lackland, JBSA-Randolph pharmacies implement changes to - AF These process updates will allow the 59th MDW to send routine refills to an off-site Robotic Pharmacy, where refills are currently being processed, reducing congestion at the WHASC Pharmacy. Currently there is no functionality to activate new medications or refill existing scripts on the Portal. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. Wilford Halls ScriptCenter lockers are located in the 1st floor B-Wing hallway next to the pharmacy. Visit https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, option 3 for more information. The phone number can also be located on your prescription label. Express Scripts receives these forms and approves or denies them for all TRICARE pharmacy points of service MTF, retail, and mail order. We are pleased to be the fastest-growing Air Force pharmacy for the past ten years while maintaining the provision of world-class patient-centered care. Complete this form to request reimbursement for covered prescription drugs that you paid full price for. Biologics by McKesson is an independent specialty pharmacy that puts patients first. If the pharmacy notifies you that you need a PA, the form can be found at the Tricare Formulary Search Tool. Process Update #5 - Phone line deactivation. The following process updates will take effect Sept. 6, 2022, Process Update #1 - Pick up Process Change. JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas An official website of the United States government, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior, In alignment with Texas state law, paper prescriptions for, For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. Call the site you selected for medication pickup. The following process updates will take effect Sept. 6, 2022 Process Update #1 - Pick up Process Change As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Visit, The Wilford Hall Ambulatory Surgical Center'sScriptCenter lockers are located on the first-floor B-Wing hallway next to the pharmacy. Are you sure you want to delete your template? If those are correct, ask to have their office manager put in a ticket with their e-prescribe vendor. Why am I not getting text messages from the pharmacy? Confirm theyre sending your name, date of birth, and gender exactly as they appear in DEERS. 210-652-6742. The Department of the Air Force is establishing new Body Composition Program standards for Airmen and JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas , https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, https://militaryrx.express-scripts.com/find-pharmacy. 221 3rd St. W The pharmacy teams recommend patients initiate medication renewals/refills as early as possible using the following timelines: Per TRICARE, refills can be called in when 75 percent of the issued supply has been used: Medication renewals will need to be initiated with your provider so please ensure adequate time is allowed for that process in addition to the timelines given above. All new prescriptions coming from a doctor are processed here. The 59th MDW hastried to standardize the care received across the San Antonio Market as much as possible at this time while striving to provide prescriptions in a predictable, medically appropriate timeframe and to alleviate the frustrations patients currently face. Randolph AFB (Joint Base San Antonio) Directory - Randolph Clinic *Urgent medications includeshort course acutetreatments to include pain medications(JBSA-Lackland only), antibiotics, and/or steroid dose packs OR medications for patients discharged from the ER or hospital/urgent care in the past 72 hours. To speak with pharmacy personnel call (210) 652-4127 and select option #2 for the Base Exchange Pharmacy, or option #3 for the Main Clinic Pharmacy. Why do these need to be filed? JBSA-Randolph is the Air Forces premier base for pilot instructor training and combat systems officer training. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. Q3. Process Update #5 - Phone line deactivation. With a $17.7M annual budget, the group averages 8,320 outpatient visits, 38,750 prescriptions, 5,064 lab procedures, and 2,000 radiology films per month. Below is a list of preferred diabetes testing supplies (blood glucose meters and test strips) you can receive from an in-network pharmacy. The 359 MDG pharmacies are open Monday through Friday 0730 1630, but are closed Federal holidays, Family Days, and at 1200 hours the last Wednesday each month. Call the automated refill phone system at (210) 292-9995 or (800) 469-7170. 630 3rd St. W PORTSMOUTH, VA, UNITED STATES These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. Through tailored training and multidisciplinary opportunities, Air Force medics retain their currency and are ready for the fight. Military pharmacies are staffed based upon how many prescriptions go out the dispensing windows, so any prescription returned to stock is unsupported labor.
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