stubhub tickets not available until day before

Their customer service isn't much help either. Today was the last straw. All both of them could keep saying is "we sent you an email." But ,I have season tix to an extremely popular college basketball program. and our Re: Selling tickets with delivery delay. We are changing the way you register and sign-in to the StubHub Community. Spanish Nights Tickets - StubHub Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. Be the first one to find this review helpful. and we would be screwed. Easy sales process: It's looks like pure scam. Chat with the representative until a refund has been issued. OP the seller has until the "ready by" date. Stubhub purchase stressing me out. Not ready? : r/stubhub - Reddit Did you find it helpful? Why would I not only forfeit $500 compensation for those tickets I wasn't going to be able to use, but further not "finalize the sell" authorizing them to charge me $495?? If these are not available, you will likely get a full refund. I'm with this person. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Musicians can get sick and sporting events can get canceled. At 11:49am California time, tickets were available using the Live Nation . I'm glad I didn't. Bucket list site for many people let's say. Some venues, artists, and teams don't release tickets until a couple days before an event. Sellers will face penalties or could lose their accounts if they don't ship or cause problems for their buyers. I would like to draw public attention to this incident, I think this is not the first case of cheating this site. As you might expect, StubHub charges a fee for its services. All Rights Reserved. How do I list my tickets as Side View only and not Side or Rear View? 4 Things to Know About Buying Tickets on StubHub - Nasdaq 03-25-2022 10:53 AM. I am listing mobile Yankees tickets from Ticketmaster. Some teams, venues, or artists put delivery delays. Also, as Stubhub changed their policies to pay sellers after the event their is no incentive to deliver the seats early. Help us improve this article with your feedback. If the listing exists on StubHub and you can transfer the tickets, you're certainly welcome to list them on StubHub. And if you're buying tickets, look at various sites to see which one has the best price. That means when you buy or sell tickets, they are only the intermediary. This is based on when the seller told us they'd have the tickets. If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. Seller Beware!!!! Why does Stubhub wait until the day before the concert to send the tickets? What Types of Homeowners Insurance Policies Are Available? I proceeded to delist the rest of the season off of the Stubhub platform and I now feel liberated but remain very angry about the last 9 months that I suffered with this horrible platform. UPS tickets: Ship the tickets within 1 business day of the sale date (we recommend dropping the tickets off at a UPS store, not a drop-box) Tickets sold before your In Hand Date: You have until this date to deliver them. ook at the 'Ready' date in the order details. Not getting your tickets until the day of the event has become more common with venues. Cookie Notice Hey @PM444! I read the FAQ but don't understand it. Sorry we couldn't be helpful. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. This happens when the primary ticket company doesnt release the tickets to the original buyer for a while. Luckily, that was true and I was able to transfer my ticket to the buyer the night before. ARLINGTON, Texas With Aaron Judge or without him (at least for a couple more days), the Yankees need to start putting up a few runs more than a once . If you fall into that camp, then you may be the type who budgets for concerts and sporting events. We have not reviewed all available products or offers. Musicians can get sick and sporting events can get canceled. Family says it couldn't just 'shake it off' after problems getting Be sure to include your email address, zip/postal code, and order number as well. Privacy Policy. I called an hour before the concert to learn that my tickets were unavailable. Listings are removed without . User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. But it won't charge you a fee just to list your tickets, so there's no risk there. We really do appreciate the feedback though. Customer service all the way to your seat, 2000-2022 StubHub. In most cases, tickets arent issued until 24 hours before the event. How Stubhub almost made me miss the Redbox Bowl | Bear Insider Yes It is true we may not be able to replace your order as replacements do need to meet certain guidelines (availability, quantity, price, etc.) The total price I had to pay was $400 for ticket and the fee. You're protected if events are canceled. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. It is not in a seller's best interest to cause issues for a buyer at the same time. It may be close to the event due to ticket delivery delays. Unfortunately if they miss this date, you will need to contact customer support. We've got you no matter what. No. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Always remember that StubHub is your one stop shop for any and all of your ticket related needs! As this date approaches, you don't need to contact us. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. A link has directed you to this review. Selling tickets on StubHub and delivery expectations I didn't go to the show and instead lost more money than the ticket was ever worth thanks to StubHub. Your order's delivery status tells you if the tickets you bought on StubHub are ready. You may not get them until just before that date. I purchased 3 pit tickets totaling 530 dollars. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Tickets rehit the Ticketmaster resale market and it made me more uncomfortable. 24/7 customer support: Seems like nothing but questions on this site with no answers. Some venues, artists, and teams don't release tickets until a couple days before an event. Our content is intended to be used for general information purposes only. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Cookie Notice Price wasn't my concern as long as I got them for her. Thanks. I was told it would be taken care of and that I did not need to do anything. Copyright 2018 - 2023 The Ascent. How is that they don't accept refunds, but you also aren't guaranteed tickets? Third-party sellers and ticket-buying bots enrage Colorado music fans Thanks! I know that the people who bought direct from the venue already have their ticket downloads available, so this seller does too. No. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. What would be a reason for a seller to withhold tickets until night before the show? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I told him repeatedly that I never got an email and he couldn't do anything, I asked to be transferred to a supervisor, and was to Scott who also told me it was my fault for not responding to an email I NEVER RECEIVED! But in either scenario, it pays to explore other options, too. Is this just an excuse to try and scam that they can't send right away? You'll get your ticketsby the end of the day on your order's expected arrival date. I knew that Stubhub is a resale company, and that I could get tickets at an inflated price. FanProtect Guarantee: I felt the need to say this because I almost spent needless amounts of heavy money because of the anxiety these reviews provided. Support does not answer, there is no cancellation\refund option on the order page. Yankees still can't avoid injuries, still not hitting and blanked in 2 Though the delays are tough, we still need to give our sellers the additional time as it is out of their control and the estimated delivery date was agreed to when the purchase was made. Sign up to receive our free weekly newsletter. Sorry we couldn't be helpful. Hell they got there money so send the tickets. We know this can be concerning. My friends have had no issues using this as well. 3. After the switch, you will enter the email address you use to access the community in order to reset your password. I bought tickets in November and there was a "delay" in transfer. When will I get my tickets from StubHub? : StubHub Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. I was then sure I was going to get hosed. I never received an email. Sometimes, events don't go off as planned. If there are problems, our FanProtect Guarantee really has our fans back as we want you at the event you bought for. Help us improve this article with your feedback. Call toll-free from the U.S. or Canada, or chat online with support. Instead of paying sellers 5-7 business days after the tickets sold, they were paying sellers 5-8 business days after the event. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When that happens, you're guaranteed a full . With this same logic I could be charged a fee for sleeping for more than 3 hours. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please.