Contact Us | Optum Specialty and Infusion Pharmacies We're here to help you. Callor visit the, To determine whether any other party or insurance carrier may have responsibility to pay for medical treatment, see our, To submit a New Case Referral or Request for Case Information electronically, visit the, Call the number on the back of your membership card or call the corporate switchboard, Monday through Friday, at. OptumRx Customer Service. Sign in to complete a secure video consult or live chat. For additional assistance, see more ways to get in touch. **The ePA solution supports all forms of PA and formulary exception requests. OptumRx Departments and phone numbers The 5 W's - Use our quick reference to find resources at OptumRx. reuniterx.com Eunice Kennedy Shriver National Institute of Child Health and Human Development Phone: 1-800-370-2943 Want answers to commonly asked questions and topics ? It shows you the medications that are covered by your plan. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Quick-Fax 5510 Fax: 1-800-491-7997 Physician: Please provide: Complete Patient Information Complete Prescription Information Customer Service Phone #: 1-800-562-6223 Physician's Line: 1-800-791-7658 Get Form Fill optum specialty pharmacy refill: Try Risk Free Form Popularity optumrx prescription refill form Commercial: 1-855-842-6337 Medicare Prescription Drug Plan Members (PDP): 1-877-889-5802 Medicare Advantage Prescription Drug plan members (MAPD): 1-877-889-6358 1. Track your home delivery order Refill a home delivery prescription Refill a specialty prescription Sign in to Optum Specialty Pharmacy 9 a.m. to 5 p.m. Your doctor must send these to us electronically through a certified system. endstream endobj startxref [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]. There are some things in life we depend on. Call us at 1-877-342-9352 or visit Optum Infusion Pharmacy General Questions 1-855-427-4682 - available 24/7 Get answers to your questions Billing Questions 1-855-577-6521 For statement questions or to pay your bill Provider Helpline 1-855-427-4682 We can help answer any questions you have Technical Assistance Please order at least 21 days before you need your medicine. Call OptumRx toll-free at 1-888-658-0539 (TTY 711), any day, anytime. Claims form: e-form. You are not required to use Optum Home Delivery for a 90-/100-day supply of your maintenance medication If you have not used Optum Home Delivery, you must approve the first prescription order sent directly from your doctor to OptumRx before it can be filled. Text. ATTENTION: We no longer support Internet Explorer (IE) or certain versions of other browsers. For your security, we'll send you a confirmation email and a letter to the name and address on file. Use the tools under Member Toolsto check. Ask your doctor to send an electronic prescription to OptumRx. We emailed the order number to you. Once OptumRx receives your complete order for a new prescription, your medications should arrive within ten business days. endstream endobj 29 0 obj <>>> endobj 30 0 obj <> endobj 31 0 obj <. Frequently asked questions - OptumRx coverage options and when to enroll. Call us if you need help with prescription refills, account passwords and other prescription benefits needs. Get plan information, forms and documents you may need now or in the future. A plan has been removed from your profile. Rely on expert support for complex conditions. Optum guides providers through important upcoming formulary updates, Before you send us a prescription and to minimize any delays or outreach, DPL-Footer Legal And Social Bar Component, Utilization management changes, effective 07/01/23, Fraud, waste, abuse and general compliance, Use this form to order a new mail service prescription by fax from theprescriber's office, Mail order prescription physician fax form, Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin, Verify with your patient OptumRx is their home delivery pharmacy, Verify the medication is covered by your patients health care plan or if it will require a prior authorization, Verify prescription medication name, formulation, strength, directions, quantity, and refills are complete, Verify all prescriptions for diabetic supplies are coordinated and provide specific brand and directions (i.e. Go to Pharmacies and Prescriptions to search for a provider list in your area. Fill out the form below and an Optum specialist will be in touch soon. 0 Or use the OptumRx app on your smart phone or tablet. Top Starting January 1, 2020, OptumRx is changing how it accepts controlled substance prescriptions. Look below for all the ways to get in touch. You will automatically go back to the Call the number on the back of your member ID card. Were always looking for the safest, most effective and lower cost medication to include with your health plans. Specialty Pharmacy Patient Get started with Specialty Pharmacy Refill your prescription Track your order Manage your account online Live chat Billing questions Technical support Other questions Infusion Pharmacy Patient Customer service, home delivery: 1-800-356-3477 Pharmacists: Available 24 hours a day, 7 days a week to answer questions or address concerns from OptumRx home delivery customers. Contact Us | Optum Specialty and Infusion Pharmacies Electronic Prescribing (eRx) to Optum Rx Enable accurate and efficient electronic prescribing to send prescriptions directly to the pharmacy. Go to the member site to sign in or register for an account. Refill and manage your prescriptions online, anytime. Optum Specialty Pharmacy providers, access forms, inquire about patient eligibility and more. View contact options. Designed for those who have mild to moderate hearing loss, the devices are much less expensive than prescription options. You can find a list of network pharmacies on OptumRx.com or by using the mobile app. We're here to guide you anytime you need us, in a simple and caring way. Read more You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Begin using home delivery today. If you are looking for pharmacy services,contact Optum Rx sales.
