verizon trade in problems

Excludes Verizon Prepaid plans. Here's clarification on the most common questions. I gave so many chances for them to make it right, I didn't feel bad at all contacting the FCC. I requested the trade-in kits again and again via all kinds of different methods, online, over the phone, over chat, etc - and the trade-in kits never arrived. I was told they noted my account with a "documented promise" to assure that I would receive the original quoted trade-in values and not to worry about the 30 days. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. The most popular is because there actually was a problem with the device once it was received. Yes. I encourage others who experience similar problems to do the same. Tonight the rep told me that the trade had been delayed but it wasn't for $800 - my phone only qualified for $400. Verizon trade in for iPhone 13 | MacRumors Forums I've talked to Verizon about 50+ times and every time they try to fix it, nothing happens. Time and time again I called, chatted, used message boards and sometimes would get a tiny step closer to having it resolved, but never completely. * You can also use your credit toward a. Stores your username on this computer. Your submission ID is a unique identifier you can use to track your trade-in submission. Step 2: Send us your old phone After you receive your new phone, turn in your old device. If you chose to bring your trade-in to a Verizon store*, use our. You should not use this feature on public computers. That is a standard industry practice. Apparently the knee j*rk response from customer service is to justify what is happening and claim there really isnt a problem - even if that means disregarding reality and making things up. You can trade in devices with us and you may earn a PayPal account credit or Verizon Gift Card. He was going to work on it and get back with me in 2 weeks. You need the device ID to do a trade in. No. You can have someone call me at 9am pst today to discuss. Don't ship the charger, SD card, SIM card or other accessories with your device. Downdetector only reports an incident when the number of problem reports is significantly higher than . Extend your session by clicking OK below. To learn more about the process, check out this step-by-step how-to guide. Go to My Devices in My Verizon. Choose which devices you'd like to trade in. Here's where to find the UPS QR code: The code displays during your trade-in request. If you decide to trade in a device after you've purchased a new one: We don't accept these devices for trade in: For more information, visit our Device Trade-in Program Terms & Conditions. Extend your session by clicking OK below. If you cancel your service, you'll owe the remaining balance of the phone. Plus, a new line is required. There are several reasons why the charging port might be acting up, including water damage or a small object being stuck inside. It nearly drove me insane. Due to inactivity, your session will end in approximately 2 minutes. We're here for you and we want to help! When it comes to trade-in values, this is where Verizon falls short. To get your device to us, you can either: Need to change your trade-in method? Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. And not just the "Sorry you had a bad experience, go offline to email, but we probably wont respond with something useful" posts your admins keep making. Here is what happened to me: I am a new customer and traded-in four Iphones. You'll see the options that apply to your trade-in during the ordering process. Thank you for reaching out to us. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b6\/Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg\/v4-460px-Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg","bigUrl":"\/images\/thumb\/b\/b6\/Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg\/aid99314-v4-728px-Win-a-Complaint-Dispute-With-Verizon-Wireless-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"